1 hour ticket response
Timeliness is our foremost objective and that is the reason why we’ve got a team of knowledgeable support engineers who will be happy to provide a swift reply to any question that you could possibly have. Simply open your support ticket from your Hosting Control Panel and we’ll reply within sixty minutes at the latest. Actually, we work hard and aim for a 20–minute client support ticket response time.
A First–Rate Technical Support Service
Each member of our tech support staff has several years of experience in the cloud packages sector and the majority of them have been with us for at least five years. They all are prepared to respond to all your inquiries in the most professional manner possible.
An Easy–to–Browse Help Center
Built into the Hosting Control Panel is an easy–to–navigate Help Center, which offers you different information sources. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and website management articles, check out our step–by–step video tutorials or have a glimpse at the F.A.Q. section.
