Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Hosting Control Panel you can find an in–depth Help section featuring numerous articles and regularly asked questions. They are contributed by our support team of expert techs. Just fill in your question and our intelligent system will offer you the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of instructional video tutorials that visually show how to fix a common problem connected to your cloud packages account. You will find the training videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 support service with a 60–minute ticket response time guarantee. Our team of experienced tech support engineers will be at your disposal to respond to all the enquiries that you might possibly have. During off–peak periods, a response will be given within just twenty minutes.