Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is educated to quickly take care of all our cloud packages users’ queries and advice questions. Via our ticketing system, it will be possible to share your request and a support staff representative is going to get back to you in less than maximum 1 hour. Basically, practice has demonstrated that the average reaction period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any concern you may have involving our services. We have experts working all the time to give support at any time when necessary. You’ll be able to the ticket system or send us a message at any moment, alternatively you can pick–up the phone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guide while working on your site within the Control Panel, you can always click on the Help button and find your concern in the selection of content articles that will appear. We have also turned many of the articles into instructional videos. The list of educational videos will load if you choose the Videos option available in each section.